Setup was easy — then I got stuck.
Where did that happen?
A chat that asks why
People answer in their own words. When something is vague, the assistant asks a follow-up — like a good interviewer.
AI interviews that explain the why
The clearest way to understand yourcustomers
Forms show what happened. KogniFeed talks with people in writing or by voice, asks a follow-up when it matters, and turns hundreds of conversations into insight you can act on.
10 free interviews monthlyNo credit cardGDPR-ready
Product teamsResearchCustomer experiencePeople teams
Live interview
Privacy protected
KF
KogniFeed assistant
First-week research
What made it harder to get value in the first days?
Setup was easy, but after inviting my team it wasn't clear which step I should take next.
Follow-up
Where did that feel most unclear? Could you share a specific example?
Live insight
Top themes
Positive experience
84%
+12 pts
First-value journey86%
Team activation64%
Product guidance41%
What you get
A conversation that turns into a clear answer
No long forms. No waiting weeks to make sense of interviews.
Write or speak
Participants type, talk, or choose. The conversation still feels human, so more people finish.
Unclear next stepReady
“After inviting the team, the next step wasn’t clear.”
Insight, ready to use
Themes, quotes, and a short summary appear when the last conversation ends. No extra write-up.
Use cases
Same conversation, different moments
First days, open feedback, a question on your site, a planned interview, after a purchase, or a regular check-in — same product.
New customers and hires
Find what gets stuck in the first weeks
Ask new customers or new hires while the experience is still fresh. The assistant catches what was unclear — before people quietly leave.
- New hire check-ins at 30, 60, and 90 days
- First-week questions for new customers
- Remote start and manager experience
30·60·90
Milestone check-ins
Invite
Personal links
What felt unclear in your first two weeks?
Access requests took forever — I wasn't sure who to ask.
What came up
Notes
Grouped by theme
Blockers
Tagged in analysis
Compare
Groups over time
Post-sale satisfaction
Open analysisObjectivesFormsContextAppearance
Objectives
Main goal
Session shape
How the chat should sound
Who is taking part
What to find out in more detail
Topics to avoid in the chat
Live previewBuild with AI
/s/k9mN2pQxR8vL
Copy linkRefreshOpen test preview in new tabShare
How Was Your Purchase Experience?
Your feedback matters — under 5 minutes
Start surveyShape the survey with the assistant
Reply...
Attach
Capabilities
Built for fast, clear customer understanding
From the first question to the quote behind the theme. The whole interview workflow, in one place.
Study design assistant
Describe the goal. AI drafts questions, objectives, and the interview guide; you edit and publish.
Voice and chat interviews
People type or talk. The assistant can read questions aloud; they reply by microphone or keyboard.
Adaptive follow-ups
When an answer is thin, the assistant asks why — the part a form never reaches.
Structured and open questions
Single-select, scales, and open conversation in the same flow.
Share a link or embed
Send a link, or place the interview on your site. Analysis lands in the same place either way.
Interviews in their language
Participants interview in their own language — 32 languages, detected automatically.
Automated theme analysis
Themes, patterns, and sentiment across every response, when conversations end.
Quotes you can trace
Every theme links back to the verbatim line behind it. No black box.
Click through to the quote
Go from a top-line theme down to the exact sentence that supports it.
CRM and invites
Segments, personal links, and bulk invites so you talk to the right people.
Shared workspaces
Studies, credits, and reports in one team space, so everyone reads the same answer.
Export and API
Transcripts and reports, plus a REST API for invites and your own stack.
32 languages
Voice and chat interviews in the languages all of our speech models share. Analysis can still be written in yours.
- English
- Türkçe
- 中文
- हिन्दी
- Español
- العربية
- Français
- Português
- Русский
- 日本語
- + more
Connect interviews to your product
Trigger invites from checkout, support, or your backend. REST API and website embed — same analysis hub.
Questions, answered simply
What most teams ask before they try KogniFeed.
What does KogniFeed do?+
It runs interviews for you. People chat or speak, the assistant asks follow-ups, and you get themes, quotes, and a summary instead of a pile of form answers.
How is this different from a survey?+
A survey asks the same questions of everyone. KogniFeed follows what the person just said, so you learn why — not only what they picked.
Can people answer by voice?+
Yes. You can offer writing only, voice only, or let them choose. In a voice interview the assistant reads questions aloud; they reply with the microphone or keyboard.
Is there a free plan?+
Yes. You get 10 interviews a month, with no credit card. Enough to try a real study before you scale.
Do I need a developer to start?+
No. Share a link. If you want the chat on your website, you paste a short snippet. That is optional.