Ready-to-run briefs
KogniFeed
Interview templates
Pick a ready-to-run Insight brief: objectives, sample probes, and blueprint fields are pre-filled so you can tweak, generate, and publish in minutes. Free tier includes 10 sessions per month. Each template is a starter interview — deepen it for your brand; pair with the matching Solutions page when you want the full program playbook.
Featured
Lessons and distribution patterns from real programs.
Onboarding check-in
Milestone check-ins that catch quiet frustration before early churn. Captures clarity, systems access, and support quality with structured fields you can compare across cohorts.
- Workflows
Customer feedback
Conversational feedback that fills structured topic and sentiment fields while people describe what actually happened — ready for product and CX readouts.
Explore - Workflows
Website pulse
Ultra-short embed sessions for visitors mid-task. Captures feedback type, severity, and page context so analysis stays tied to the URL where friction happened.
Explore - Workflows
User research
Blueprint-driven research interviews with JTBD structure: role, workflow, alternatives, and recommendation score — plus narrative depth for roadmap evidence.
Explore - Workflows
Post-interaction CSAT
Short CSAT with mandatory score and interaction type, plus one meaningful follow-up when expectations were missed — ideal for receipt, email, or API triggers.
Explore - Workflows
Relationship / NPS pulse
Recurring loyalty interviews that keep 0–10 recommend score structured while the agent digs into promoters, detractors, and expansion risk.
Explore - Industries
Hotel guest feedback
Warm post-checkout chats covering reception, room, F&B, and staff. Structured ratings plus recovery signals — and review redirects only after clear praise.
Explore - Industries
E-commerce post-delivery
Delivery-triggered conversations that capture carrier and product expectation fields, then probe damage, sizing, and return intent before tickets pile up.
Explore - Industries
SaaS churn risk
Empathetic cancel and risk interviews with a clear churn taxonomy field. Surfaces price, feature, competitor, and usability drivers — and openness to a save offer.
Explore - Industries
Patient experience
Empathetic post-visit interviews with privacy guardrails. Captures visit type, feeling heard, and next-step clarity — never diagnoses or medication lists in chat.
Explore
KogniFeed
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10 sessions / month — blueprint, CRM, embed, voice, and analysis hub included.
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