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Website pulse

Pulse visitors without leaving the page

Users hit friction, close the tab, and never fill your external form. You lose context about which page, flow, or device failed.

Solution Comparison

What this solution is

  • In-page website feedback widget
  • Short adaptive AI interviews
  • Shared analysis with link-based studies

What this solution is not

  • Session replay or heatmap software
  • A generic contact form popup
  • Third-party review aggregation

How it works

  1. 1

    Create a pulse study

    Start from the website feedback template or describe goals for UX, bugs, and ideas.

  2. 2

    Configure appearance

    Set welcome screen, logo, colors, and launcher placement in Appearance settings.

  3. 3

    Add embed script

    Paste the embed snippet on allowed origins. Launch from a button or CSS selector.

  4. 4

    Collect in context

    Visitors chat while the agent asks focused follow-ups about what slowed them down.

  5. 5

    Prioritize fixes

    Filter analysis by page context, device themes, and recurring friction clusters.

Frequently Asked Questions

Q:Which domains can host the widget?

You control allowed origins in publish settings. The widget only loads on domains you approve.

Q:Will it slow down my site?

The loader is lightweight and deferred. The chat opens on demand when a visitor clicks your launcher.

Q:Can I combine embed and email invites?

Yes. The same Insight study can accept embed sessions and CRM invite links. Analysis merges both sources.

Add a website feedback widget

Publish an embed study, drop the script on staging, and validate the first sessions.