Getting started
KogniFeed runs AI-led Insight interviews: participants chat naturally, the agent follows your goals, and structured analysis arrives when each session completes.
What you are building
An Insight interview is a conversational study — not a long static form. You define what you want to learn; the AI agent conducts the interview, adapts follow-ups, and optionally captures structured fields for charts.
Core concepts
- Workspace — your team account. Studies, CRM contacts, and settings live here.
- Insight interview — one conversational study with its own link, branding, and analysis.
- Objectives — instructions that steer tone, depth, boundaries, and what the agent should learn.
- Structured form (blueprint) — optional fields the agent fills during chat for dashboards and exports.
- Session — one participant conversation. Analysis runs after they finish.
Typical workflow
- Create an Insight interview from a template or blank.
- Shape goals and optional structured fields in the builder.
- Brand the participant experience (welcome copy, logo, theme).
- Publish and share a link, CRM invite, or website embed.
- Review analysis: notes, form statistics, and full chat transcripts.
Who needs what
Researchers and product teams work in the admin dashboard. Participants only need your link — no account. If your engineering team sends personalized links from your own CRM, they use the REST API (separate from this help center).